Need for the dedicated emergency department in health care services; Postgraduate doctors’ perspective.

Abstract

Objective: To explore the perspectives of post graduate residents working on emergency floor about the need of dedicated emergency department in healthcare department. Study Design: Qualitative Exploratory study. Setting: Allied Hospital, Faisalabad (AHF), Pakistan A Tertiary Care Public Sector Hospital in Punjab. Period: January 10, 2024, to January 30th, 2024. Material & Methods: Post-graduate residents of surgery and medicine department were included in study and interviews were conducted after taking their consent till the data saturation. Total 18 interviews were recorded and then transcribed. Thematic narrative analysis was performed. Results: Out of 18 participants, 14 (77.7%) were males while 4(22.2%) were females. From surgical floor, 8 Residents participated in the study out of which 1 (12.5%) was female and 7 (87.5%) were males while 10 residents participated from medical floor out of which 3 (30%) were females and 7(70%) were males. Theme 1: The problems faced on the emergency floor: All the participants agreed that the working condition of emergency floor is quite hectic and stressful. With sub themes (1a) Over-burdened emergency of tertiary care centers: 1b) Faulty Referral system: (1c) Patient interactions: (1d) Lack of facilities: (1e) Guidance & facilitation center: Theme 2: Dedicated Emergency Department: The Participants when asked about their suggestions regarding improvement of working condition at emergency floor, they all had a clear idea of establishment of a dedicated emergency department with specially trained and recruited staff for this purpose. With subthemes (2a) Filtration clinics: (2b) Rotational Duties: (2c) Proper Training: (2d) Public Awareness. Conclusion: The emergency departments in tertiary hospitals should be a separate department with dedicated staff, proper triage system and adequate facilities to deal with the critical patients.